How to fix camera not working on Microsoft Teams

If the camera is not working with Microsoft Teams, in this guide you will find several ways to fix this problem on Windows 10.

How to fix Microsoft Teams camera not working by configuring settings

How to fix Microsoft Teams camera by configuring settings

To configure camera settings on Teams, do the following:

  • Step 1: Open Microsoft Teams
  • Step 2: Click Profile in the upper right corner
  • Step 3: Choose Settings
  • Step 4: Click Devices
  • Step 5: In the Camera section, you choose the right camera
  • Step 6: Confirmed with preview to make sure the camera is working

After completing the steps, call someone in your contacts to make sure the camera is working.

How to fix Microsoft Teams camera not working by enabling privacy settings

1. If Microsoft Teams can’t access the camera, Windows 10 security settings may be causing the problem

Windows 10 security settings can cause problems

To allow Teams access to the camera on Windows 10, perform the following steps:

  • Step 1: Open Settings
  • Step 2: Choose Privacy
  • Step 3: Choose Camera
  • Step 4: In the section Allow access to the camera on this device, will display Camera access for this device is on, you press the . button Change
  • Step 5: In the section Allow apps to access your camera, swipe to turn on
  • Step 6: In the section Allow desktop apps to access your camera, swipe to turn on
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After completing the steps, the application has access to the webcam

2. If the camera has a built-in microphone, you may also have to allow Teams access to the audio

You may also have to allow Teams access to the audio

To allow Microsoft Teams to access the microphone, perform the following steps:

  • Step 1: Open Settings
  • Step 2: Choose Privacy
  • Step 3: Choose Microphone
  • Step 4: In the section Allow access to the microphone on this device, appear Microphone access for this device is on -> choose Change
  • Step 5: In the section Allow apps to access your microphone, swipe to turn on
  • Step 6: In the section Allow desktop apps to access your microphone, swipe to turn on

In addition, anti-virus software and other security applications can also prevent Teams from accessing the camera, so you need to disable Webcam protection in these software and applications or check the support website. their support for details on configuring security settings for camera access.

How to fix Microsoft Teams camera not working by allowing apps to access add-ons

How to fix Microsoft Teams camera by allowing apps to access add-ons

To allow the Teams add-on to access peripherals, perform the following steps:

  • Step 1: Open Microsoft Teams
  • Step 2: Click select Profile in the upper right corner
  • Step 3: Choose Settings
  • Step 4: Choose App permissions
  • Step 5: Push button Media (Camera, microphone, speakers)

How to fix Microsoft Teams camera not working by updating the app

How to fix Microsoft Teams camera by updating the app

To check for updates on Microsoft Teams, follow these steps:

  • Step 1: Open Microsoft Teams
  • Step 2: Click select Profile in the upper right corner
  • Step 3: Click select Check for updates
  • Step 4: Closed Teams app
  • Step 5: Open again Teams app
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After you complete the steps from the app settings, make sure the camera is working on the Device page. You can also make calls to someone to make sure the camera is on.

How to fix Microsoft Teams camera not working by reinstalling the app

1. Uninstall Teams

Uninstall Teams

To uninstall Teams, follow these steps:

  • Step 1: Open Settings
  • Step 2: Choose Apps
  • Step 3: Choose Apps & features
  • Step 4: Select the app Microsoft Teams
  • Step 5: Choose Uninstall
  • Step 6: Click Uninstall again to uninstall

2. Install Teams

Install Teams

  • Step 1: Open Microsoft Teams
  • Step 2: Click select Download Teams
  • Step 3: Double tap Go to the downloaded file to launch the installer

How to fix Microsoft Teams camera not working by updating driver

1. Update camera driver

Update camera driver

To update the webcam driver on Windows 10, do the following:

  • Step 1: Open Settings
  • Step 2: Choose Update & Security
  • Step 3: Click Windows Update
  • Step 4: Choose View optional updates
  • Step 5: In section Driver updates, check for a newer version of the camera driver

Note: If it has nothing to do with the camera, Windows Updates does not have updates for the device.

  • Step 6: Choose Download & Install

If Windows Update doesn’t have a newer update available for the drive, check your manufacturer’s support website to download and install the most up-to-date version according to their instructions.

2. Reinstall the camera driver

Reinstall the camera driver

To uninstall and install the camera driver, use these steps:

  • Step 1: Open Start
  • Step 2: Search Device Manager and click on the top result to open the app
  • Step 3: Choose Imaging devices
  • Step 4: Right click on the webcam and select options Uninstall device
  • Step 5: Click the . button Uninstall
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Note: If yes, you can also select the option Delete the driver software for this device to force the system to re-download the camera driver from Windows Update. However, if the driver is not listed on the Microsoft update server, you will need to download the driver from the manufacturer’s support website.

  • Step 6: Choose Actions
  • Step 7: Choose Scan for hardware changes

3. Set the camera driver to the previous version

Set camera driver to previous version

Sometimes, manufacturers may release driver updates with bugs or compatibility issues. If the camera worked before the update, rolling back to the previous version may resolve the issue with Microsoft Teams.

To install the previous version of the camera driver on Windows 10, follow these steps:

  • Step 1: Open Open
  • Step 2: Search Device Manager and click on the top result to open the app
  • Step 3: Choose Imaging devices
  • Step 4: Right click on the camera and select option Properties
  • Step 5: Click Drivers tab
  • Step 6: Choose Roll Back Driver

Note: If the option is grayed out, a backup copy of the previous version of the driver will no longer be available.

  • Step 7: Select one reason to come back
  • Step 8: Choose Have
  • Step 9: Choose There is one more time
  • Step 10: Restart your computer

How to fix Microsoft Teams camera not working using web browser

How to fix Microsoft Teams camera errors using a web browser

To start a meeting with Microsoft Teams on a web browser, follow these steps:

  • Step 1: Open Microsoft Teams on the web
  • Step 2: Log in with your login information
  • Step 3: Choose Use the web app instead
  • Step 4: Choose organization (if any)
  • Step 5: Choose tiếp tục
  • Step 6: Choose Chat
  • Step 7: Choose contact on the right side
  • Step 8: Choose Video call from the top right corner
  • Step 9: Choose Allow in the notification to allow the browser to access the camera

Browser Permissions

While using the web version of Teams can be an alternative when troubleshooting issues with the desktop app, it’s important to configure browser settings to make sure the camera and microphone works correctly.

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