How to fix the error of not being able to watch Facebook videos

The error of not being able to watch videos on Facebook now occurs frequently in many accounts and is also one of the most common Facebook errors. Then the video screen on Facebook is black and shows the line message Sorry, there was an error playing this video video. So you cannot watch videos on Facebook. This certainly affects Facebook users. The following article will guide you to fix the error of not being able to watch videos on Facebook.

1. Fix the error of not being able to watch Facebook videos on the phone

Method 1: Restart and update Facebook

When you have a problem that you cannot watch videos on Facebook, we can try to completely exit the Facebook application to restart it.

Then you need to check if you have updated the latest version for the Facebook application or not.

Method 2: Check WiFi connection

Please try again the WiFi connection on the device if there is any problem. If not, try switching to another WiFi network, or turn on 4G to continue using Facebook.

We can also try reset the network on the device then proceed to connect to WiFi again from the beginning. On iPhone you click Settings > General > Reset > Reset network settings.

See more:  10 tips to fix the error of laptop losing WiFi icon easily and quickly

On Android phones, we press Settings > General management > Reset > Restore network settings.

Method 3: Clear Facebook data

You can clear the cache on Facebook to free up space for your device, or you can clear Facebook data to delete all the information you’ve logged into the app. Then we perform Facebook login again.

Method 4: Restart the phone

Finally, when trying the above methods does not work, try restarting the device to fix the error.

2. How to fix the error of not being able to watch Facebook PC videos

With the Facebook version on the computer, the only way is to clear the browser cache, then restart the browser and then log in to Facebook.

Also try updating to the latest version on the browser to improve some errors on the browser, leading to the error of not being able to watch videos on Facebook.

Delete Facebook data

Source link: How to fix the error of not being able to watch Facebook videos
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