Ways to fix Face ID error on iPhone

Face ID error on iPhone can be caused by many different reasons, affecting unlocking iPhone without pressing the power button as well as securing the phone or securing applications with Face ID such as securing Messenger messages. Face ID may encounter some errors such as unusable, not recognizing faces,… The following article will guide you to fix Face ID errors.

1. Causes of Face ID error

Currently, Face ID is the latest and best security feature available on the X/XS/XS Max/Xr and iPad Pro lines. Face ID failure can be caused by software version errors, camera errors, scratches, water, or when you replace the iPhone screen with an error. Depending on the type of error, you will use some of the fixes below.

2. Fix Face ID not available

Face ID not available error will not be able to unlock the screen with face recognition, now you will have to use the Touch ID method to unlock the device.

Unavailable error can be caused by software or hardware. If due to a software error, we can reinstall it on the device. You access Setting general then select item Reset then press Reset All Settings.

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Reset all settings

3. How to fix Face ID not working

When Face ID does not work, use a soft cloth to wipe the front camera cum. Then perform shutdown and reboot. Next, perform the Face ID reset operation on the device.

Reset Face ID

4. Face ID cannot be used while wearing sunglasses

On Face ID, there is a feature that requires attention for Face ID, unlocking only when the user looks directly at the phone. By default, this feature is always turned on, so many people have errors when using Face ID when wearing sunglasses. If so, then we can turn off this feature to use Face ID when wearing sunglasses.

You access Settings > Face ID & Passcode then enter your passcode and turn off Require Attention for Face ID.

Turn off Require Attention for Face ID

5. Face ID cannot be used for iTunes & App Store

If you want to set up password mode when installing applications from the App Store but Face ID is not displayed, we need to check if this feature is enabled or not.

Go to Settings > Face ID & Passcode and enter your password. Users will now see Face ID settings for the items below, or turn on all of these items.

Turn off the feature

6. Add a 2nd Face ID face

Adding a second Face ID face also helps us to fix the error that Face ID cannot recognize your face like when you lie down or change your appearance.

We access Face ID & Passcode and enter your phone password already Click on Set up alternate look. Then we also proceed to set up the secondary face as usual.

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Set 2nd face

7. Bring iPhone with Face ID error to a reputable repair center

If you have used all of the above methods and cannot fix the Face ID error, you need to bring it to a reputable repair center for staff to check.

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