How to add captions directly by speaker on Zoom

Video calls and meetings are great, but they leave a lot to be desired when it comes to accessibility. Fortunately, Zoom has the ability to create detailed subtitles live in real time during video calls. Make tech will show you how it works.

How to enable subtitles directly on Zoom

First, log in to the Zoom website in your web browser and select Settings on the account page.

Select Settings on the Zoom account page
Select Settings on the Zoom account page

Scroll down in section In Meeting (Advanced) and turn on the feature Closed Captioning.

Turn on Close captioning
Turn on Close captioning

After enabling the feature, a message will appear explaining that you must turn the feature on Save Captions. Click the button Enable to do that.

Turn on the Save Captions feature
Turn on the Save Captions feature

Next, in the Closed Captioning section, there is a checkbox that says “Enable live transcription service to show transcript on the side panel in-meeting“. Check the box and select Save.

Select Save
Select Save

Live subtitles are now activated in your account. They will show up every time you host a meeting, a voice call on Zoom.

How to use live subtitles in Zoom Meetings

Once you’ve enabled captions directly on your account, using them in a meeting is straightforward. However, you need to be the host of that call. Live subtitles can be enabled from desktop apps on Windows, macOS, and Linux as well as from Android, iPhone and iPad apps.

On someone else’s computer, click the button Live Transcript on the toolbar.

Select Live Transcript
Select Live Transcript

A menu will open with several options. For live subtitles, select Enable Auto -Transcript.

Select Enable Auto - Transcript
Select Enable Auto – Transcript

The text will appear below the Zoom window.

The text will appear like this
The text will appear like this

In the phone app, click menu 3 ellipses at the bottom of the toolbar.

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On the phone select menu 3 ellipses
On the phone select menu 3 ellipses

Next, choose Enable Live Transcript from the menu.

Enable Enable Live Transcript
Enable Enable Live Transcript

Text will appear below the video.

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