Can’t connect to the App Store? What do you need to do to fix this error?

If you can’t connect to the App Store to download apps, this article by GhienCongList will tell you some ways to fix this error.

The Apple App Store is the foundation of the iPhone. Without an ecosystem of apps and games, your beloved smartphone can’t really do anything but run native first-party apps. This means, if your iPhone can’t connect to the App Store (or iTunes), then you’ve got a problem. So if you Can’t connect to App Storethis post by GhienCongListen will show you how to fix this error.

Why can’t connect to App Store

Your iPhone says it Can’t connect to App Store because it’s not connected to a Wi-Fi or cellular data network, a software issue that prevents the App Store from loading, or a faulty App Store server.

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To diagnose the real cause of your iPhone having this problem, we have to make sure that:

  • You are connected to a Wi-Fi or mobile data network.
  • Your Settings allows you to connect to the App Store and install, update, or purchase apps.
  • The App Store server is up and running.

If one or more of these don’t work, that could be the reason why your iPhone can’t connect to the App Store. The steps below will resolve the above errors and help you troubleshoot potential software or hardware problems.

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How to fix the error of not connecting to the App Store

Here are the methods for you to fix the error cannot connect to the App Store.

Check App Store server status

You should check Apple’s System Status page first if your iPhone won’t connect to the App Store. Because if the App Store itself doesn’t work, it’s no use trying any of the other tips mentioned in this article.

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not connected to App Store

Just go to Apple’s System Status website. Here, Apple provides status updates across all of its services and servers.

Conveniently, the App Store is at the top of this list, so if you see a nice green circle next to its name, this means it’s working properly. It also means that you should try one of the other possible solutions on this list.

On the other hand, if you see a red triangle next to the App Store, then you’ll need to wait until Apple technicians get their work done.

Check network connection and mobile data

Make sure you check that your iPhone is actually connected to Wi-Fi or a cellular network. First, look for the Wi-Fi icon in the upper-right corner of your iPhone or the 5G/4G icon (if you’re connected to a cellular network).

If you don’t connect to your regular Wi-Fi network, you can reconnect by going to Setting > WIFIthen tap the name of your Wi-Fi network.

Finding either of these icons is usually a good sign, but sometimes you can have connection problems even if your iPhone shows the Wi-Fi or 5G/4G icon.

Try loading a web page or using Safari to see if you can connect to the Internet as usual. If you can’t surf the web as you normally would, you may have an Internet connection problem.

If that’s the case, you may need to try restarting your Wi-Fi router, changing the channel on the router, moving your router/iPhone to a better location, resetting your network settings, or contacting your device. contact your ISP. You can also try connecting to another router or Wi-Fi network if possible.

Can't connect to App Store

Check App Store download settings

Related to connectivity issues is the question of whether your Cellular settings are configured to allow you to download from the App Store (with a 5G/4G cellular connection). If not, this could be the reason why your iPhone cannot connect to the App Store.

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To get started, check that you have indeed enabled Mobile Data. Go Setting > Turn on mobile data. Next, scroll down to the Cellular Data subheading and make sure that the App Store is activated (so the slider is green).

If it’s not activated, you won’t be able to download anything from the App Store using a 5G/4G cellular connection, which could explain why your iPhone can’t connect to the App Store.

If you’re using mobile data, you may also find that you can’t download apps from the App Store if they’re larger than 200MB. This is the case if you are using an operating system older than iOS 13 (i.e. iOS 12 or below).

Older versions simply won’t let you download large apps using mobile data.

After trying to download an app using mobile data and being told it’s too big, tap OK.

Check App Store download settings

Check date and time

Apple recommends making sure that the date and time on your iPhone is set correctly for your time zone. If not, this could be the reason why your iPhone cannot connect to the App Store and/or download apps.

If the date and time on your iPhone is incorrect, go to Setting > General settings > Date and Time. From here, you enter Set Auto Let iPhone do the work for you. Or, if you have automatic settings turned off, you can tap on the date and/or time to set them properly.

It should be noted that, if you have iOS 12 or below and you have already tried the method in the section above (which involves downloading an app that requires 200MB of storage space), you should re-enable Set Automatically after setting transition date or time. Otherwise, you may find that subsequent attempts to connect to the App Store fail.

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System software update

Another tried and tested method is to check for an iOS update and install it. In some cases, problems arise due to software bugs, so getting rid of your current iOS version and downloading its alternate version is usually a good way to solve the problem.

Go Setting > Shared > Software updates to check if a new update is available. If yes, just press Download and Install to complete the job.

Reboot the device

A longtime reliable method to solve many iPhone problems is to restart the device. You can try rebooting normally by holding the . button Volume up and Source until the screen Slide to power off appears, then you can swipe the slider to the right to turn it off. Hold down the Power button to restart your iPhone, doing so until the Apple logo appears.

A similar option to try is to sign out of your iPhone and then sign back in. Go Setting > [Tên của bạn] > Log out. Once you’ve logged out, you can log in by going back Setting and click Sign in to iPhone your.

You can also sign out of the App Store app itself by tapping your account icon (in the top right corner) and tapping Log out.

Or if you’ve tried every other method in this article, you might want to consider factory reset, although this should really be the last option.

Sign out of your account from the App Store

This is a simple step, but closing the App Store and reloading can resolve connection issues. That’s because closing the app clears the app’s temporary cache, clearing any short-term data that might be preventing you from connecting to the app properly.

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So through the above article, you have learned why you cannot connect to the App Store and how to fix this error. If you find this article useful, please Like & Share so that GhienCongListen to continue to publish more quality articles.

Source: Can’t connect to the App Store? What do you need to do to fix this error?
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