Causes and ways to fix Samsung J7 Pro phones with black screen

Samsung J7 Pro phone has black screen is one of the serious problems that machine users may encounter during the experience. If you are also facing this situation but do not know how to fix it, please follow the article below of TechtipsNReview.com for more detailed information!

When the corner of your phone screen of your Samsung J7 Pro suddenly appears black dot. Even if you try to clean the screen, reopen the device or switch to another screen interface, but the black dot still does not disappear, it means that you have encountered the Samsung J7 Pro touch screen error with a black screen.

1. The reason why Samsung J7 Pro phone screen is black

What causes the screen Samsung phone J7 Pro is black can be divided into 2 main causes: objective and subjective causes.

1.1. Objective reasons

– Your Samsung J7 Pro is not a genuine Samsung device.

– Some applications or software on your computer that are not compatible with the operating system can also be the cause of the problem.

– In addition to applications downloaded from CH Play, Google Play, if you are using certain software originating from Third parties, they will cause conflicts and internal disturbances. In this case, the system will often generate errors, including errors Samsung J7 Pro phone has black screen.

– If the screen is completely black but you still receive notifications when calls and messages come in, the cause could be likely caused by the backlight. Due to external or internal factors affecting the phone screen lights, causing them to burn out or fail and your Samsung J7 Pro will completely lose its light.

1.2. Subjective reasons

– Samsung J7 Pro has damaged the phone screen, causing you to have a new screen for the device. But you’re using a program with non-genuine components or carelessly executed. This will increase the risk of Samsung J7 Pro black screen after being replaced.

– You often leave the Samsung J7 Pro in a tight pocket, causing the device to suffer unnecessary compression.

– Samsung J7 Pro has been dropped or hit hard. Strong external forces are the most common cause of a black dot in a corner on a touch screen.

– The user has been operating on the device for a long time, the battery capacity is exhausted, so it cannot maintain operation. At this time, the phone will suddenly power down and cause the phone screen to be black.

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2. How to fix Samsung J7 Pro phone with black screen

Here are 3+ ways to fix the screen condition phone Samsung J7 Pro is black, please follow up.

2.1. Charge your phone battery

– This is the first thing you should do to determine if your Samsung J7 Pro battery is in a situation of running out of capacity.

Although this operation is quite simple, you also need to pay attention to the following things:

+ Use the original manufacturer’s charger that is distributed exclusively for the Samsung J7 Pro product line.

+ Do not use counterfeit chargers, poor quality goods that are widely traded in the market.

+ Do not use a charger of another product line to charge the Galaxy J7 Pro.

+ Do not use the phone while it is charging, especially playing games, watching movies or surfing the web.

2.2. Turn off the power and start the machine

– In case after charging the battery or you are sure that the battery capacity is still full but the device is still in the state of J7 Pro with black screen, please proceed to restart the device.

– You just need to press and hold the Power + Home + Volume Down (Volume Down) button combination for 10-15 seconds until there is a signal, then release.

– Normally, you just need to press and hold the above key combination for about 2-3 seconds, the device has restarted.

– However, in case the machine is in error, it will take longer to receive a response from the system.

2.3. Fix Samsung J7 Pro phone with black screen by factory reset

– If the above two methods still do not give you the desired effect, try the following: Hard Reset.

– With disorders and conflicts inside the software, this method will give you the most optimal and effective handling.

– When activated, the factory reset mode will erase all data inside the device, returning the Samsung J7 Pro phone to its original factory settings. You should note that you must back up important data because doing this way will cause your data to disappear.

– To perform Reset Samsung J7 Pro, you need to do the following steps:

Step 1: Press and hold the . button Source hard to power off the phone.

Step 2: You press and hold the key combination Power + Home + Volume Down (Volume down) until Recovery mode appears, then release your hand.

Step 3: You use the volume down key to move to the command Wipe data/factory reset and press the . key Source to choose.

Step 4: Finally, you move to the command Reboot system now and also use the . key Source to choose. Now, you just need to wait for the device to hard reset itself.

2.4. Take the machine to repair

– After you have done all the methods above and it doesn’t work, you only have to use this last method.

– Bring the machine for warranty if the machine is still in the period of receiving the manufacturer’s support. However, the status of not showing up on the Samsung J7 Pro screen is rarely supported by Samsung.

– Take the device to a reputable phone repair center. At this time, the technicians will check and fix the machine professionally. Usually, you will have to replace the entire Samsung J7 Pro screen to completely handle this situation.

With the information shared above, hope you fix the error Samsung J7 Pro phone has black screen be successful and have satisfying experiences.

TechtipsNReview.com